Privacy Policy

Pay Solution Company Limited (“the Company”) as an online payment system provider Respect the privacy rights of users (“you”) and realize the importance of keeping the personal information you disclose to the Company. The company therefore provides this privacy policy notice for you to know the purpose. The type of data that is stored and Company practices regarding the collection, use and disclosure of personal information of natural persons. This is in accordance with the Personal Data Protection Act B.E. 2562 ("Personal Data Protection Act"), relevant laws and regulations. and to give you confidence in receiving services from the company
Please read and understand this Privacy Policy before pressing the “Consent” button

1. Definition

"Personal Information" means any information by which the Owner of Personal Information can be identified. whether directly or indirectly but does not include information of deceased persons Juristic Person Information and information that has been processed to be non-identifiable information about the person who owns the personal information

"Specially Sensitive Information" means personal data about race, ethnicity, political opinion. belief in superstition religion or philosophy sexual behavior Criminal records, health information, disability, mental health information labor union information genetic information Biographical data or any other information which affects the owner of the personal data in a similar manner as prescribed by the Commission

"Bio Information" Refers to personal data generated through the use of techniques or technologies related to the adoption of a person's physical or behavioral characteristics that enable the identification of that person to be different from another person, such as facial replication data. iris simulation data or fingerprint data

2. Personal data of the service users collected by the company

Data type Examples of personal information
Personal details * First name, Last name
* Gender
* Date of birth
* Age
* Nationality
Contact details * Address according to your ID card or house registration
* Current address
* Electronic address
* Phone number
* Social network account such as Facebook, Line
Details used for identification and verification * Copy of ID card
* Photo
* National ID number
* Passport information
* Copy of work permit in Thailand (Work Permit)
* Copy of driving license
* Other identification documents issued by the government
* Signature
Work details and/or education * Occupation
* Details about the place of work
* Job title
Financial details * Information about your transactions
* Bank account number
* Bank statements for the past 3 months
* Bank account information
Information for inspection * Data for due diligence such as Know Your Client, Customer Due Diligence
* Information for audit and risk management, audit Money Laundering and Counter Terrorism
Browsing behavior data * Company website usage behavior data (Cookies Usage)
Information about * Picture
Maintain security * Personality characteristics
* Suspicion or unusual activity detection
* Photographs or motion pictures through closed-circuit television cameras
* Video recording
Particularly sensitive information * Religion
* Blood type
* Biometric data such as face recognition, fingerprint, voice recognition and retina recognition
* Criminal record
Other information * Record conversations and communications between you and the company. in any form or by any means, including but not limited to telephone calls, websites, emails, chat messages and social media communications;
* Information about which you provide to the Company through any means
* Information on social media such as Facebook, Instagram, YouTube, Line

3. Purpose and storage of personal data

The Company will collect, use or disclose your personal information only if it is necessary or has a processing base for the collection, use or disclosure of personal information. This includes collecting, using or disclosing your personal information for the performance of the contract the company has made with you. For the legitimate interest in the performance of legal obligations Processing based on your consent and/or under other legal bases which may be based on one or more of the following processing bases:

3.1 Contract based processing (Contract)

The Company will collect, use or disclose your personal information. to process your request before entering into the contract and/or for the performance of a contract to which you are a party This includes but is not limited to the following purposes:

1. Process your request before registering for services with the company
2. Consider and approve the request. support service Or answer your questions
3. Verify and verify your identity before making a transaction
4. Processing information to provide services to you
5. Transaction notification. Issue evidence of payment
6. Follow up on debt repayment

3.2 Processing based on Legitimate Interest

The Company will collect, use or disclose your personal information under the legitimate interests of the Company or that of another person. Such benefits shall not be less than the fundamental rights, interests and freedoms of your personal data. and must not exceed the limits you can expect This includes but is not limited to the following purposes:

1. Management of the Company's business such as risk assessment, audit, prevention and surveillance of fraud, money laundering, terrorism misconduct or other crimes, including, without limitation, verifying the creditworthiness of any person in connection with the Company's business customers
2. Manage the relationship between the Company and you, such as receiving and handling complaints
3. Security measures such redemption and / or recorded images or animations via closed-circuit television cameras of those who came before us into the building of 4. if the consumer is a juristic person. The company will collect, use and disclose personal information of directors. Person with authority to act on behalf or representative

3.3 Processing based on legal obligations

Compliance with any applicable laws and/or to comply with regulations Regulations issued by regulatory bodies and/or orders of legal authorities. which the company has a duty to comply with, such as the announcement of the Bank of Thailand Anti-Money Laundering Act, B.E. 2542, Tax Law Electronic Payment Services Business Protection Act Payment Systems Act B.E. 2560, including but not limited to Performing an identity verification background check credit check Know Your Client, Customer Due Diligence, and other audits. The Company may disclose your personal information to internal/external auditors, agencies or juristic persons. other related

3.4 Consent-Based Processing

ใIn some cases, the Company may require your consent prior to collecting, using or disclosing your personal data in order to provide you with the best benefit and/or to enable the Company to provide services that meet your needs. This includes but is not limited to the following purposes:

1. For the purpose of verifying and verifying your identity prior to the transaction. It is necessary for the Company to collect and use sensitive personal data such as face recognition or a photo of your ID card. (Which the card will contain your sensitive personal data such as religion and/or blood type)
2. Processing, researching and analyzing behavior. or your preferences to improve and develop services that truly meet your needs and/or to present information about the Company's promotional services that may be of interest to you. and/or to offer benefits that are especially suited to you
3. Send or transfer your personal information abroad which may have insufficient standards for personal data protection Except in cases where the Personal Data Protection Act stipulates that it can be operated without consent

4. Disclosure of personal information to third parties

The Company will not disclose the information stored above to third parties. except in the following cases only

1. When the company assigns the recipient of such information carry out the storage and/or processing of such information on behalf of the Company Purpose for safety in storage, backup, data retrieval service and for the convenience of providing services.
2. When the company is required to disclose such information in order to comply with the law or when the Company is requested to disclose such information to the competent authorities.
3. When such disclosure is necessary for the provision of the Company's online payment system services. And he decided to use the services incidental to such self
4. When you consent to such disclosure herein to the Company from time to time

The company will ensure that the recipient of such information keeps your personal information confidential. not be used for other purposes other than those specified by the Company and will comply with this Privacy Policy and any applicable laws

5. Security standards

The company realizes the importance of protecting your personal information. The company uses modern security systems and meets international standards. To prevent the leakage of personal information held by the Company including restricting access to such personal data to only those who need it; collecting, using and/or disclosing personal data, whether in whole or in part The company agrees to act in accordance with the rights and duties that must be or should comply with the rules prescribed by law in all respects.

6. Period for collecting personal information

The Company will store your personal information for as long as is necessary for the purposes of collecting, using or disclosing personal information. Your personal information will be collected throughout the period you use the company's services. and not later than 10 (ten) years from the date of termination of service use or the termination of the contract with the Company unless there is a law regulations or an order from a legal authority requiring that your data be stored longer than that period. by the expiration of the said period or no need The company will delete or destroy personal information. or make it a non-identifiable information about you

7. Persons authorized to access personal data

Only officers of the company who have duties and/or responsibilities relating to the purposes for using the information stated above only have the right to access your information. In the event that the Company assigns a third party to collect and/or data processing The Company will ensure that only the officers of such designated persons have duties. and/or responsibilities related to storage and/or processing information that has access to your information

8. Rights of service users

The Personal Data Protection Act aims to make your personal data more in your control. You can exercise your rights under the Act. Protection of personal data, which includes the following details:

8.1 The right to access and obtain a copy of your personal data

You have the right to access and obtain a copy of the personal information you provide to the Company. Unless the company has the right to refuse your request by law or court order. or in the event that your request will have an effect that may cause damage to the rights and freedoms of others

8.2 Right to request correction of your personal data

You have the right to ask the bank to make corrections. or add your personal information that is inaccurate or incomplete for the duration of your information with the company

8.3 Right to request erasure of your personal data

You have the right to request that the Company delete or destroy your information. or make your information in the form of information that does not personally identify you. Unless the company has a legitimate cause to reject your request.

8.4 Right to request the suspension of the use of your personal data

You have the right to request the Company to suspend the use of your personal data in certain circumstances, such as the case where the Company is in the process of reviewing the request to exercise the right to correct personal data or object to the collection, use or disclosure of your personal data. or you request the company to suspend the use of personal data instead of deleting or destroying personal data that is no longer needed Because you are obliged to ask the company to retain your personal information for the establishment of a legal claim. Compliance or use of legal claims or raising the defense of legal claims

8.5 The right to object to the collection, use or disclosure of your personal information

You have the right to object to the collection, use or disclosure of your personal information in the event that the Company operates under a legitimate interest. or for direct marketing or scientific research purposes. historical or statistical, unless the Company has grounds for lawful refusal of your request (for example, the Company can demonstrate that the collection, use or disclosure of your personal data is a more legitimate or ethical ground legal claim Compliance or Exercise of Legal Claims or for the public benefit of the company)

8.6 The right to obtain or request the transmission or transfer of your personal data

You have the right to obtain your personal data in the event that the Company makes personal data in a readable or generally usable form with a device or device that works automatically and is able to use or disclose it. in an automated way Including the right to ask the company to send or transfer your personal information to third parties or to obtain personal information that the company has sent or transferred to a third party unless the company is unable to do so by technical conditions or the bank has legitimate grounds for refusing your request

8.7 Right to withdraw consent

You have the right to withdraw the consent you have given to the Company for the duration of your stay with the Company. according to the procedures and methods specified by the company Unless you are unable to withdraw your consent, your withdrawal of consent will not affect the collection, use or disclosure of your personal information that has been given your consent. before withdrawing such consent

8.8 Right to complain

You have the right to complain to the Personal Data Protection Committee or the Office of the Personal Data Protection Committee. In the event that the company, employee or contractor of the company Violate compliance with the Personal Data Protection Act.

In this regard, the submission of a request for the above right can be done through the channels specified in Clause 10 below or through other channels as determined by the Company in the future. The Company will use its best efforts to process your request within the period required by the Personal Data Protection Law. and will notify you of the possible consequences of doing so

9. Amendment of personal information

The Company may make changes to this Privacy Policy. To comply with the changed legal guidelines and when the content of the Privacy Policy Agreement has been changed The Company will notify you as appropriate in the circumstances through the Company's website. or other communication channels of the Company and shall be deemed to have accepted the change If you do not wish to continue using the service under the new agreement You can cancel the service as you wish.

10. Governing Law

This Privacy Policy shall be construed in accordance with Thai law. You hereby consent to the jurisdiction of the Thai courts as the competent court for disputes arising in accordance with the Terms

11. Contact

If you have any suggestions or questions about the privacy policy wishing to request correction of personal data or wishing to take any action in relation to the exercise of the rights of the personal data subject You can contact the company according to the following details

  • Paysolutions.co.,Ltd.
  • Address : 90 CW Tower Building B, Floor 25, Unit B2502, Ratchadaphisek Road, Huay Kwang Sub-district, Huay Kwang District, Bangkok 10310, Thailand
  • E-mail : [email protected]
  • Tel : 02-821-6163

Security that every business can be assured of

PaySoon is a system provided by Pay Solution Company Limited, which is licensed and regulated by the Bank of Thailand. All data is managed in accordance with PCI-DSS security standards in order to It will allow every business to use the payment system safely in every transaction

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